Your privacy matters to batosi. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is stored and protected, and what rights you hold over that data as a player on our Bangladesh platform.
Privacy at a Glance
These cards summarise the principal areas of batosi's Privacy Policy. The complete legal text follows. Where any summary card conflicts with the full text, the full text prevails.
batosi collects registration data (name, email, date of birth), identity verification documents, payment method details, transaction history, device and browser data, and gameplay activity. We collect only what is necessary to operate the platform and meet our legal obligations.
Your data is used to maintain your Account, process BDT deposits and withdrawals via bKash and Nagad, verify your identity, prevent fraud, personalise your experience, send service communications, and fulfil our responsible gaming obligations. We do not use your data for unrelated commercial profiling.
batosi does not sell your personal data. Limited data is shared with payment processors (bKash, Nagad, Rocket, Upay), identity verification providers, game software providers, fraud prevention services, and regulatory bodies where legally required. All third-party processors are bound by strict data protection obligations.
All data transmitted between your device and batosi is encrypted using 128-bit SSL. Stored data is protected by access controls, encryption at rest, and regular security audits. Internal access to personal data is restricted to staff with a legitimate operational need. batosi monitors for unauthorised access continuously.
You have the right to access, correct, update, and request deletion of your personal data held by batosi. You may also object to certain types of processing and request that we restrict how your data is used. To exercise any of these rights, contact our support team. batosi will respond to verified data requests within a reasonable timeframe.
batosi uses essential cookies to keep you logged in and to protect your session, functional cookies to remember your preferences, and analytics cookies to understand how players use the platform. We do not use advertising trackers or share cookie data with ad networks. You can manage non-essential cookies through your browser settings.
batosi ("we", "us", "our") is committed to protecting the privacy of every player who uses the batosi platform at batosi.vip. This Privacy Policy describes how we collect, use, store, share, and protect personal data in connection with your use of our online casino and sports betting services. It also describes your rights in relation to your personal data and how you may exercise them.
This Privacy Policy applies to all users of the batosi platform, including visitors who browse the site without registering and registered players who hold an Account. By accessing batosi.vip or creating an Account, you acknowledge that you have read and understood this Privacy Policy.
This Policy should be read alongside batosi's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between this Privacy Policy and the Terms & Conditions with respect to the handling of personal data, this Privacy Policy shall prevail.
Key commitment: batosi does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your data is used solely to operate and improve the batosi platform and to meet our legal and regulatory obligations.
The categories of personal data we may collect about you include, but are not limited to, the following:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number, passport or driving licence number, selfie/photo | Account registration; KYC verification |
| Contact Data | Email address, mobile number, residential address (city, district, postcode) | Account registration; KYC verification |
| Financial Data | bKash / Nagad / Rocket / Upay account numbers, transaction reference numbers, deposit and withdrawal history | First deposit; every subsequent transaction |
| Technical Data | IP address, browser type and version, device type, operating system, screen resolution, time zone | Every platform visit |
| Usage Data | Pages visited, games played, bet amounts, session duration, feature interactions | While logged in or browsing |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When you contact support or submit feedback |
| Responsible Gaming Data | Deposit limit settings, self-exclusion status, cooling-off period history | When responsible gaming tools are activated |
We do not knowingly collect special category data (such as data concerning health, religion, or political opinions) unless you voluntarily provide it in the context of a responsible gaming self-assessment. Any such data is processed solely to support your wellbeing on the platform and is not used for any other purpose.
The majority of personal data batosi holds is provided directly by you. This includes information submitted during Account registration, KYC identity verification, deposit and withdrawal requests, contact form or live chat submissions, and any responsible gaming self-assessments you complete voluntarily.
When you visit batosi.vip, certain technical and usage data is collected automatically through cookies, server logs, and similar technologies. This includes your IP address, browser and device information, and records of which pages and games you access. This data is collected to ensure the platform functions correctly, to protect against fraud, and to improve the user experience for players in Bangladesh.
In limited circumstances, batosi may receive personal data about you from third parties, including: identity verification service providers who assist with KYC checks; payment processors such as bKash and Nagad who confirm transaction status; fraud prevention and anti-money-laundering screening services; and, where applicable, publicly available sources such as regulatory watchlists or sanctions databases. Data received from third parties is used only for the purpose for which it was obtained.
batosi processes your personal data only where a valid lawful basis exists. The primary purposes for which we process data, and the corresponding legal basis for each, are set out below:
batosi does not sell, rent, or otherwise commercially exploit your personal data. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
To process your BDT deposits and withdrawals, we share necessary transaction details with your chosen payment provider — bKash, Nagad, Rocket, or Upay. These providers process your data under their own privacy policies and are bound by their respective regulatory frameworks. batosi does not store full mobile banking credentials on its servers.
To fulfil our KYC obligations, identity and address verification data (including copies of identification documents) may be shared with third-party verification service providers. These providers are engaged under data processing agreements and are prohibited from using your data for any purpose other than verifying your identity for batosi.
To deliver our games, certain anonymised or pseudonymised gameplay data may be shared with third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. This data is used for game integrity, fairness auditing, and technical support. Full identity data is not shared with game providers.
batosi may share data with fraud detection, anti-money-laundering, and sanctions-screening services to protect the platform and comply with applicable law. Where required by law or by a competent authority, batosi may disclose personal data to regulators, law enforcement agencies, or courts.
In the event of a merger, acquisition, reorganisation, or sale of substantially all of batosi's assets, personal data held by batosi may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer that materially affects the handling of their personal data.
Some of batosi's service providers and game platform partners operate from outside Bangladesh. Where personal data is transferred internationally, batosi takes reasonable steps to ensure that an adequate level of protection is in place, including through contractual obligations imposed on the receiving party. batosi will not transfer your data to jurisdictions that do not provide an adequate level of data protection without appropriate safeguards in place.
batosi retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention guidelines apply:
Once the applicable retention period has expired, personal data is securely deleted or anonymised in accordance with our internal data disposal procedures.
batosi takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. These measures include:
Despite these measures, no online platform can guarantee absolute security. In the event of a personal data breach that poses a risk to your rights and freedoms, batosi will notify affected players and relevant authorities in accordance with applicable law and without undue delay.
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function efficiently and to provide information to the website operator. batosi uses cookies and similar technologies (such as local storage and session identifiers) on its platform.
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies may impair your ability to use key features of the batosi platform, including staying logged in during a session. batosi does not use advertising cookies or share tracking data with ad networks.
Subject to applicable law, you have the following rights in relation to the personal data batosi holds about you:
To exercise any of these rights, please contact batosi's support team at [email protected]. batosi will respond to verified requests within a reasonable period, and in any event within 30 calendar days of receiving a complete and verified request. batosi may require you to verify your identity before processing a data rights request.
The batosi platform is strictly intended for adults aged 18 years and over. batosi does not knowingly collect personal data from individuals under the age of 18. If batosi becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated Account will be closed. If you are a parent or guardian and believe that a minor has registered on batosi, please contact us immediately at [email protected] so that we can take prompt action.
The batosi platform may contain references to third-party payment service providers (such as bKash and Nagad). Interacting with these services will be subject to their own privacy policies, which are independent of this Privacy Policy. batosi is not responsible for the privacy practices of third-party services and recommends that you review the privacy policy of any third-party service before providing personal data to it.
batosi reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform. Where changes are material, batosi will notify registered players via the email address on their Account before the changes take effect. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. Continued use of the batosi platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy.
The most current version of this Privacy Policy will always be accessible at batosi.vip/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way batosi handles your personal data, please contact our support team using the details below. All privacy-related enquiries are treated confidentially and handled by staff with responsibility for data protection compliance.
For responsible gaming support, self-exclusion requests, or deposit limit adjustments, please visit our dedicated Responsible Gaming page or contact support directly. These requests are prioritised and handled with full confidentiality.
We take privacy seriously so that you can focus on what matters — enjoying great games and sports betting in a secure environment. Explore the batosi platform with confidence, or learn more about how we keep your experience safe and fair.